Maxquip Inc.

Vision
Maxquip will be a global value-added supplier of energy related parts and equipment focused on being the partner of choice for our customers, shareholders and suppliers.

Mission
The mission of the Maxquip team is to maintain its focus and energy in providing customer-innovative solutions. Our team will strive to be the best by continuously investing in our people.

Core Values
We are committed to providing innovative and creative solutions for customers
We are committed to honesty and integrity in everything we do
We will respect everyone
We will create a working environment that fosters positive, motivated employees
We are committed to safety of people and the environment

Customer Support
Providing our customers with exceptional customer service and after-sales support is one of the Maxquip core values. And it’s not one we take lightly.
We are solution providers, not order takers. You don’t need to know any part numbers when you call us. Tell us what the problem is and we will diagnose the problem. We will identify the part or parts in question, figure out size and replacement or repair options – essentially, provide you with solutions!

If you are looking for new equipment to suit your project needs, we are the ones to talk to! Tell us what you’re trying to achieve and we will put together the entire package: specs, sizing, and every component down to the last connector. We will provide you with installation support or install the system for you if required. If you are planning an advanced or highly customized system, we are more than happy to work with your engineer or the manufacturer’s engineering department to ensure expert design of the entire system through the whole process so that each part is chosen and sized exactly right for the application.

After your order has shipped, you’ll still hear from us! We reach out to all our customers after their orders have left the warehouse just to make sure everything went smoothly and see how things are going…. And if there’s anything else you need from us.

Service
At Maxquip, we service everything we sell.
It’s that simple.

The service process starts with technical support to diagnose an issue. Then we develop the solution. If needed, we will send a qualified installer or expert onsite to trouble shoot first hand – even if it’s a 12¬hour drive from our nearest location. Or you might send the part back to us. Sometimes we work with a qualified third party (such as the manufacturer or other field service providers) to provide on-site diagnosis and repair/replacements. The bottom line is, we will always provide you with options for repair vs. replacement to ensure the best value for your situation and business needs.

We offer the manufacturer’s warranty on all components sold by Maxquip.

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